Our premium hair extensions typically last 6-12 months with proper care and maintenance. The lifespan depends on the quality of the extensions, how often you wear them, and your styling routine. We recommend regular conditioning treatments and gentle handling to maximize longevity and keep your extensions looking beautiful.

We offer fast and reliable shipping across Canada and internationally. Standard domestic shipping within Canada typically takes 5-7 business days, while expedited options are available for faster delivery. International orders generally arrive within 10-14 business days depending on the destination. All orders are carefully packaged to ensure your hair extensions arrive in perfect condition.

We offer a variety of premium hair extension options including tape-in extensions, clip-in extensions, and sew-in wefts to suit different preferences and lifestyles. Each type is made from 100% human hair and available in multiple lengths, colors, and textures. Our specialists can help you choose the best option based on your hair type, desired look, and maintenance commitment.

Returning or exchanging your order is easy! Contact our customer service team within 30 days of purchase with your order number and reason for return. We'll provide you with a prepaid return shipping label so you can send your items back at no cost. Once we receive and inspect your return, we'll process your refund within 5-7 business days or ship your replacement immediately. For exchanges, we prioritize fast processing to get you the right product as quickly as possible.

We stand behind the quality of our hair extensions and makeup products with a 30-day return policy. Items must be unused, in original packaging, and in resalable condition to qualify for a full refund. If you received a defective product or it doesn't match the description, we'll process a return or exchange regardless of condition. Simply contact our customer service team with your order number and reason for return to get started.